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Multiple Choice

If the prescriber did not complete 'Void if quantity is not indicated' but the pharmacist verified the quantity with the prescriber via call and completed the form, can you still fill the Rx?

If a prescription carries the note “Void if quantity is not indicated,” the quantity must be specified to dispense. But a pharmacist can still fill the prescription after obtaining the quantity directly from the prescriber by telephone and documenting that verification. The key idea is that verbal confirmation from the prescriber, when properly recorded (date, time, the exact quantity verified, and the prescriber’s confirmation), satisfies the requirement for a specified quantity. This allows dispensing to proceed despite the missing field, as long as the quantity dispensed matches what the prescriber approved and the verification is clearly documented. The rule about voiding is not limited to a specific schedule category; the process applies broadly, so relying on verifiable prescriber confirmation is an acceptable way to resolve the missing quantity.

If a prescription carries the note “Void if quantity is not indicated,” the quantity must be specified to dispense. But a pharmacist can still fill the prescription after obtaining the quantity directly from the prescriber by telephone and documenting that verification. The key idea is that verbal confirmation from the prescriber, when properly recorded (date, time, the exact quantity verified, and the prescriber’s confirmation), satisfies the requirement for a specified quantity. This allows dispensing to proceed despite the missing field, as long as the quantity dispensed matches what the prescriber approved and the verification is clearly documented. The rule about voiding is not limited to a specific schedule category; the process applies broadly, so relying on verifiable prescriber confirmation is an acceptable way to resolve the missing quantity.